FAQs
Frequently Asked Questions !
HeavenlyGlow offers high-quality beauty and skincare tools designed to help you achieve healthy, glowing skin. Our featured products include the Sonic Cleanse Brush and the Nano Facial Mister, perfect for everyday skincare routines.
Yes. Our products are made with skin-friendly materials and are suitable for all skin types, including sensitive skin. We recommend starting with the lowest setting if your skin is very sensitive.
Apply your favorite facial cleanser, gently move the Sonic Cleanse Brush in circular motions on your face for 1–2 minutes, then rinse. Use once or twice daily for best results.
Fill the tank with clean water, turn on the device, and spray evenly over your face. You can use it before makeup, after makeup, or anytime your skin needs hydration.
Orders are typically processed within 1–3 business days. Delivery usually takes 7–15 business days, depending on your location. You will receive a tracking number once your order is shipped.
Currently, HeavenlyGlow primarily ships to the United States. International shipping options may become available soon.
Yes. Once your order has been shipped, you will receive an email with a tracking link so you can follow your package every step of the way.
We offer a 30-day return policy. If you are not satisfied with your purchase, please contact our support team, and we will assist you with the return process.
If your product arrives damaged or defective, please contact us immediately at our support email with photos of the issue. We will arrange a replacement or refund.
You can reach us anytime by email at:
support@heavenlyglow.com
Our team will respond within 24–48 hours.
Yes. Both the Sonic Cleanse Brush and the Nano Facial Mister are USB rechargeable for your convenience.
Absolutely. HeavenlyGlow uses secure and encrypted payment systems to protect your personal and payment information.